Last updated: June 9, 2025
By accessing and using ChatLX's AI chat agent service, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our interactive AI chat agent designed for businesses.
ChatLX provides an AI-powered chat agent service that businesses can deploy on their websites to engage visitors, qualify leads, and drive sales automatically. Our service includes chat functionality, lead qualification tools, and sales automation features.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to use our service only for lawful purposes and in accordance with these terms. You will not use the service to engage in any fraudulent, harmful, or illegal activities.
You are responsible for all content and data you input into our system and ensure it complies with applicable laws and regulations.
While we strive to maintain high service availability, we do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that may temporarily affect service availability.
If you subscribe to our paid services:
Payment is due according to your chosen billing cycle
All fees are non-refundable unless otherwise specified
We reserve the right to modify pricing with advance notice
Failure to pay may result in service suspension
ChatLX retains all rights, title, and interest in and to the service, including all intellectual property rights. You retain ownership of your data and content, but grant us necessary licenses to provide the service.
ChatLX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Either party may terminate this agreement at any time. Upon termination, your access to the service will cease, and we may delete your data according to our data retention policies.
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or service notifications. Continued use of the service constitutes acceptance of modified terms.
For questions about these Terms & Conditions, please contact us at legal@chatlx.com or through our support channels.